Privacy Policy

Last updated: 2026

This Privacy Policy explains what information Transformation TOEFL ("we", "us") collects when you use our website and TOEFL practice software, how we use it, and who we share it with. Transformation TOEFL is operated by an individual sole proprietor. If you have any questions, contact us at liyi@transformation-english.com.

Information we collect

• Contact information — your email address (and optionally your name), which you provide to receive access, results, or support.
• Practice content — the answers you submit during mock tests and practice, including written responses and audio recordings of spoken responses, so we can score them and return feedback.
• Usage information — records of which tests and tools you use, for delivering the service and understanding costs.
• Payment information — when you purchase, payment is processed by our payment provider (Paddle). We do not collect or store your card details ourselves.

How we use your information

• To deliver access to purchased or free products and send your access key.
• To score your responses and provide automated feedback.
• To store your practice results so you can review them.
• To respond to your questions and provide support.
• To send you emails you have signed up for, and to improve the service.

Third parties we share data with

We use trusted third-party services to operate. Data is shared with them only as needed to provide the service:

• Paddle — our payment provider and Merchant of Record. Paddle handles your purchase, billing, and applicable taxes. See Paddle's own privacy policy for how they process payment data.
• OpenAI — used to transcribe spoken answers and to generate automated scoring and feedback on your responses.
• Google — we use Google Drive and Google Sheets to store practice results and access records.
• Resend — used to send transactional emails such as your access key and results.
• MailerLite — if you sign up for our free materials or newsletter, used to manage and send those emails.

Data retention

We keep your information for as long as needed to provide the service and for a reasonable period afterward. You may ask us to delete your information by emailing us.

Your choices

• You can unsubscribe from marketing emails at any time using the link in those emails.
• You can request access to, correction of, or deletion of your personal information by contacting us.

Contact

For any privacy questions or requests, email liyi@transformation-english.com.